Wells Fargo Shareowner Services
1110 Centre Pointe Curve, Suite 101
Mendota Heights, MN 55120-4100
Toll-Free: (866) 877-6206
International: (651) 450-4064
Fax: (651) 450-4033
How do I find out my account information?
If you are a registered Shareholder and you have questions regarding your account status (e.g. number of shares, missing certificates, address changes, etc.), please visit www.shareowneronline.com for online access to your account information or contact Wells Fargo Shareowner Services.
Why am I not able to log in to see my account information at www.shareowneronline.com?
If you are a registered Shareholder, you should be able to view your account information online. If you have any problems, please contact Wells Fargo Shareowner Services. Otherwise, you will need to contact your Broker for any account information.
How can I change my address on my account?
You may access your account information at www.shareowneronline.com to change your address. Written requests may be faxed or mailed to Wells Fargo Shareowner Services. Please include the exact name printed on your certificate as well as your social security number and previous address.
Does Southwest Airlines have a direct stock purchase plan or dividend reinvestment plan?
Yes. Our transfer agent, Wells Fargo Shareholder Services, sponsors and administers a direct stock purchase plan with a built-in dividend reinvestment feature. Under the Investor Resources tab above, please visit the Direct Stock Purchase Plan & Dividend Reinvestment link for the Plan brochure and related information.
Do you offer direct deposit of dividends?
Yes. You may register to receive Electronic Dividend Deposit through www.shareowneronline.com. You may also contact Wells Fargo Shareowner Services directly to receive the registration form. For common questions and answers in regards to Electronic Dividend Deposit, please review the Direct Deposit of Dividends Q&A.
I did not receive a Form 1099 reporting dividends paid during the year?
If you received less than $10 in dividends during the year, the law does not require the issuance of a Form 1099. If you exceeded the $10 amount, please contact Wells Fargo Shareowner Services.
* To illustrate our steadfast focus on a triple bottom line-our Performance, our People, and our Planet-we have highlighted these three elements of sustainability in our 2012 Southwest Airlines One Report.
** 2012 Annual Report to Shareholders pursuant to Rule 14a-3 of the Exchange Act.